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OverviewA step-by-step resource for clear communication of all types of policies and procedures. Policies and procedures -- they're what make a company run efficiently and legally. Now managers have a definitive guide to creating accurate policies and procedures documents. The book is useful for professionals in such areas as: * health and safety * human resources * office management * administration * quality * manufacturing * customer service * finance and accounting. Readers will enjoy the unusually friendly, informal approach of this book. Loaded with examples, checklists, guidelines, quick tips, work plans, and forms, it is ready for immediate use. The book shows how to: * write (and design) documents clearly (so employees will understand and follow the policies) * plan, analyze, and research each element * help employees increase efficiency, reduce mistakes and frustration, and save time and money -- by providing clear guidelines to follow * avoid legal mistakes that can get a company in trouble. Full Product DetailsAuthor: Nancy CampbellPublisher: HarperCollins Focus Imprint: Amacom Edition: Special ed. Dimensions: Width: 21.80cm , Height: 2.50cm , Length: 28.20cm Weight: 1.001kg ISBN: 9780814438992ISBN 10: 0814438997 Pages: 412 Publication Date: 23 February 1998 Recommended Age: 18 years Audience: General/trade , General Format: Paperback Publisher's Status: Active Availability: To order Stock availability from the supplier is unknown. We will order it for you and ship this item to you once it is received by us. Language: English Table of ContentsReviewsAuthor InformationNancy J Campbell (Kansas City, MO) is a trainer, facilitator, and speaker specialising in the development of management skills to enhance employee performance. Tab Content 6Author Website:Countries AvailableAll regions |