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Author:   Christianna Hayes
Publisher:   Taylor & Francis Ltd
Imprint:   Productivity Press
Weight:   0.610kg
ISBN:  

9781041041993

ISBN 10:   1041041993
Pages:   304
Publication Date:   21 November 2025
Audience:   Professional and scholarly ,  Professional & Vocational
Format:   Paperback
Publisher's Status:   Active
Availability:   Not yet available  
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Table of Contents

Chapter 1: How the Brain Works (and why you should care) Chapter 2: Brain-Driven Culture: Shaping Organizational DNA Chapter 3: Wired for Ownership: The Accountability Advantage Chapter 4: Defining Roles and Mapping Accountability Chapter 5: Smart Strategies: Neuroscience Backed Goal Setting Chapter 6: Open Books, Open Minds: The Power of Financial Transparency Chapter 7: The Rhythm of Success: Building Accountability Through Communication Chapter 8: The Currency of Excellence: Compensation, Rewards, and Recognition Chapter 9: Operationalizing Excellence through Process Improvement Chapter 10: Wired for Resilience Chapter 11: Reflect and Improve: Feedback and Growth Conversations Chapter 12: Motivating For Excellence: The Neuroscience of Engagement Chapter 13: Wired to Grow: Building Talent for Excellence Chapter 14: Embedding Excellence: Integrating Systems for long-term success Epilogue: Wired for the Future

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Author Information

Christianna Hayes, CEO of Impact Performance Solutions, has over 30 years as a proven business performance improvement leader, international speaker, and author. Chris is a full-spectrum coach and adult learning instructor with practical experience from the shop floor to the boardroom. She utilizes organizational excellence best practices to engage the workforce, drive ideal behaviors, meet objectives, and sustain results. Because of her extensive experience helping companies achieve organizational excellence, Chris is one of only 36 in the world to be accepted as a Shingo Licensed Affiliate. Chris has served in various top leadership positions throughout her career, including CEO, COO, VP of Quality, and Director of Quality and Continuous Improvement. She has also served as an Adjunct Professor at Utah Valley University and the University of Tulsa, where she developed and taught numerous adult-learning-centric courses. She has volunteered her time and shared her knowledge through her association with organizations such as ASQ (Board of Directors, Lean Enterprise Division Chair, Quality Innovations Summit TPC Chair, Fellows Coach, and NextGen Chair), Airline Ambassaders International (Board of Directors), and SME (Member volunteer, Lean Bronze Instructor, Lean Bronze Portfolio Reviewer, and COA Member). Chris has an MBA in addition to an undergraduate degree in Business and Project Management and has earned certifications in areas of Lean Six Sigma Master Black Belt (LSSMBB), Project Management (PMP), Supply Chain (CSQP), Quality (CMQ/OE and CQE), Auditing (CQA), certified ISO 9001 and AS9100, and Human Resources (HR Specialist). In Wired for Excellence, Chris blends her real-world leadership experience with the latest insights from neuroscience and organizational excellence frameworks. She believes excellence isn’t about compliance or pressure; it’s about creating cultures, systems, and leadership habits that align with how people and organizations are naturally wired to grow and thrive. When she’s not working with leaders or organizations, you’ll find her outdoors, cheering for underdogs, studying human behavior and organizational growth, and enjoying a good cup of hot tea.

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