Overview

Cheryl Schmidt's The Complete A+ Guide to PC Repair presents the fundamentals of computer desktop and laptop installation, configuration, maintenance, and networking through simple, step-by-step instruction based on CompTIA A+ (R) 2009 Edition objectives. With a focused emphasis on security and customer service skills, this comprehensive book on computer repair introduces the most important tools students need to become professional, customer-friendly technicians using today's technology

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9780132129541

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Cheryl Schmidt teaches computer repair and networking at Florida Community College at Jacksonville, and developed and implements FCCJ's certification programs. She is the author of The Complete Computer Repair Textbook, A+ Hardware for Technicians, and A+ Operating Systems for Technicians. Schmidt is a certified technician with years of experience in the field.

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