Overview

A construction project is a major undertaking, involving many stakeholders, plans, supplies, and personnel. Quality management at every stage, from initial bid to completion and warranty work, is crucial for staying under budget, on schedule, and in spec. The all-new 2025 ASQ Certified Construction Quality Manager (CCQM) Body of Knowledge (BoK) is a guide to the entire process, with detailed explanations of each element of a construction project. It is ideal for candidates preparing for the CCQM examination and serves as a handy reference for seasoned professionals as well. This handbook ensures a CCQM will: - Understand each section of the 2025 CCMQ BoK, ordered by topic - Recognize the phases of a construction project: pre-contract, planning, design, procurement, construction, turnover and closeout, and maintenance - Gain general quality manager skills: team building, working through change, and understanding cost of quality, customer satisfaction, and other quality management tools - Be able to reference industry terms in the included glossary and complete index

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9781636941912

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