Overview

Full Product Details

Author:   Pauline Bibby
Publisher:   Taylor & Francis Ltd
Imprint:   Routledge
Weight:   0.620kg
ISBN:  

9781138431096

ISBN 10:   1138431095
Pages:   248
Publication Date:   19 October 2017
Audience:   Professional and scholarly ,  Professional & Vocational
Format:   Hardback
Publisher's Status:   Active
Availability:   In Print  
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Table of Contents

Contents: Background; Violence at work; The risks in perspective; Violence against health care workers; Defining violence and aggression; Employer and employee roles; Safety in the health care setting; Developing a policy; Implementing a policy; Reporting violent incidents; The workplace; Nursing homes and day care settings; Away from the workplace; After-care help and support. Guidelines for Health Care Workers: Interviewing techniques; Non-verbal communication; Coping with violence; Developing assertiveness; Travel guidelines. Training for Safety: Guidelines for trainers; Task 1 Introduction to violence at work; Task 2 The manager's role; Task 3 Coping with violence; Task 4 Communication skills; Task 5 Developing a policy and procedures; Task 6 Practical steps to safety; Appendix A: Sample handouts; Appendix B: Violent incident report form; Select bibliography; Useful organizations.

Reviews

'...this excellently conceived and written book comes a a time when violent attacks upon health care workers have become bewilderingly frequent. This is essential reading for all health care personnel - and as importantly their employers.' Occupational Safety and Health 'This is a good, practical, down-to-earth book offering sound advice...' Community Care '...this book is clearly laid out, easy to read and full of practical advice on personal safety, both in the workplace and in everyday life. This book would be an excellent resource for practice nurses.' Nursing in General Practice 'This book offers those working in health care the chance to develop knowledge and understanding and therefore comes highly recommended.' Occupational Health 'Anyone reading this book will have their conscience stirred and realize that there is a great deal more they should be doing to organize personal safety procedures for themselves and their employees.' Family Practice '...an interesting and easy to read book...an excellent resource.' Midwifery Digest

’...this excellently conceived and written book comes a a time when violent attacks upon health care workers have become bewilderingly frequent. This is essential reading for all health care personnel - and as importantly their employers.’ Occupational Safety and Health ’This is a good, practical, down-to-earth book offering sound advice...’ Community Care ’...this book is clearly laid out, easy to read and full of practical advice on personal safety, both in the workplace and in everyday life. This book would be an excellent resource for practice nurses.’ Nursing in General Practice ’This book offers those working in health care the chance to develop knowledge and understanding and therefore comes highly recommended.’ Occupational Health ’Anyone reading this book will have their conscience stirred and realize that there is a great deal more they should be doing to organize personal safety procedures for themselves and their employees.’ Family Practice ’...an interesting and easy to read book...an excellent resource.’ Midwifery Digest

Author Information

Pauline Bibby

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