Overview

Navigating the challenging middle phase of homelessness work requires clarity and actionable strategies. This guide empowers social workers and advocates to shift from quick fixes to sustainable solutions, fostering dignity-centered partnerships for lasting change. Keep Going is an essential resource for those involved in homelessness services, addressing the often-overlooked middle phase of their efforts. Carol Hollowell delves into the complexities that arise after the initial enthusiasm fades, providing a roadmap for overcoming stagnation and burnout. The book is structured into two main sections: Defining Parameters and Raise the Bar. Each chapter clarifies critical concepts such as discrimination, capability, support, readiness, permanence, success, data, and objectives, ensuring readers grasp their significance in the context of homelessness work. By offering actionable strategies, Keep Going encourages practitioners to transition from temporary solutions to comprehensive, systemic changes. The author advocates for moving beyond charity-based approaches to foster dignity-centered partnerships that empower individuals experiencing homelessness. Real stories and proven models illustrate the journey toward sustainable solutions, making the content relatable and applicable. This guide serves as a beacon of hope, reminding readers that the path to ending homelessness is long and requires persistence. It emphasizes the importance of collaboration and community engagement, urging stakeholders to redefine success in terms of lasting impact rather than short-term fixes. Keep Going is not just a book; it is a call to action for those committed to making a difference in the lives of others, providing the tools necessary to navigate the complexities of homelessness work with renewed vigor and purpose.

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Carol Hollowell is the founder and CEO of Switchpoint, leading its mission to transition individuals from crisis to stability across Utah. Her pivotal moment came in 2013 when she assisted Ray, a wheelchair user who had been homeless due to lost identification. This experience shaped Switchpoint's model of removing barriers and fostering dignity. Under her guidance, Switchpoint integrates emergency services with social enterprises and affordable housing. Carol has received numerous accolades, including EY Entrepreneur of the Year for Social Impact (2020) and the Governor's Spirit of Service Award (2023). She is also a TEDx speaker and author of Get Going: Solve Homelessness Today (2024).

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