Interpersonal Skills at Work
Author:   John Hayes
Publisher:   Taylor & Francis Ltd
Edition:   2nd edition
ISBN:  

9780415227759


Pages:   320
Publication Date:   27 June 2002
Format:   Hardback
Availability:   In Print   Availability explained
This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us.

Our Price $154.00 Quantity:  
Add to Cart

Share |

Interpersonal Skills at Work


Add your own review!

Overview

Full Product Details

Author:   John Hayes
Publisher:   Taylor & Francis Ltd
Imprint:   Routledge
Edition:   2nd edition
Dimensions:   Width: 15.60cm , Height: 2.90cm , Length: 23.40cm
Weight:   0.612kg
ISBN:  

9780415227759


ISBN 10:   0415227755
Pages:   320
Publication Date:   27 June 2002
Audience:   College/higher education ,  Professional and scholarly ,  Professional and scholarly ,  Tertiary & Higher Education ,  Professional & Vocational
Format:   Hardback
Publisher's Status:   Active
Availability:   In Print   Availability explained
This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us.

Table of Contents

1. The Nature of Interpersonal Skills: A Historical Perspective 2. Developing Interpersonal Skills: A Micro Skills Approach 3. Awareness of Self and Others and the Development of Interpersonal Competence 4. Listening 5. Listening to Non Verbal Messages 6. Questioning and the Information-getting Interview 7. Presenting Information to Others 8. Helping and Facilitating 9. Asserting and Influencing 10. Negotiating 11. Working with Groups 12. Managing Relationships More Effectively

Reviews

'The book is a well-organised and comprehensive overview of the interpersonal skills essential for effective functioning in a business environment. It includes a wide range of practical suggestions, advice and exercises, yet grounds its discussions in widely embraced theoretical concepts and solid empirical data.' - Richard F. Rakos, Cleveland State University, USA


Author Information

John Hayes

Tab Content 6

Author Website:  

Customer Reviews

Recent Reviews

No review item found!

Add your own review!

Countries Available

All regions
Latest Reading Guide

MRG2025CC

 

Shopping Cart
Your cart is empty
 Shopping cart
Mailing List

 

Sign up now