Overview

Written in a highly accessible style and in four parts, this book provides rapid and authoritative access to current ideas and practice in intercultural communication. It draws on concepts and findings from a range of different disciplines and uses authentic examples of intercultural interaction to illustrate points.

Full Product Details

Author:   H. Spencer-Oatey ,  Peter Franklin
Publisher:   Palgrave USA
Imprint:   Palgrave Macmillan
Dimensions:   Width: 14.00cm , Height: 2.00cm , Length: 21.60cm
Weight:   0.487kg
ISBN:  

9781403986313

ISBN 10:   1403986312
Pages:   367
Publication Date:   30 July 2009
Audience:   College/higher education ,  Tertiary & Higher Education
Format:   Paperback
Publisher's Status:   Active
Availability:   In Print  
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Table of Contents

List of Figures General Editors' Preface Acknowledgments Introduction PART I: CONCEPTUALIZING INTERCULTURAL INTERACTION Unpacking Culture Intercultural Interaction Competence Achieving Understanding in Intercultural Interaction Promoting Rapport in Intercultural Interaction Confronting Disadvantage and Domination in Intercultural Interaction Adapting to Unfamiliar Cultures PART II: PROMOTING COMPETENCE IN INTERCULTURAL INTERACTION Assessing Competence in Intercultural Interaction Developing Competence in Intercultural Interaction PART III: RESEARCHING INTERCULTURAL INTERACTION Research Topics in Intercultural Interaction Culture and the Research Process PART IV: RESOURCES ON INTERCULTURAL INTERACTION Resources References Index

Reviews

'...delivers an excellent survey of all on-going discussions and research in the intercultural field...This book is a state-of-the-art encyclopedia of intercultural research.' - Sietar Europa

Author Information

Author Website:   http://www.dialogin.com

HELEN SPENCER-OATEY, Professor, is Director of the Centre for Applied Linguistics at the University of Warwick, UK. She leads the Global People project on intercultural effectiveness, and researches and writes on language, culture and the management of rapport. Her interest in these areas developed when living for many years in Hong Kong and Shanghai. PETER FRANKLIN, Professor, teaches and researches on language, communication and culture in international business and management at HTWG Konstanz University of Applied Sciences, Germany. He is a co-founder member of the KleM Institute for Intercultural Management, Values and Communication and is the editor of dialogin The Delta Intercultural Academy, an internet-based knowledge and learning community.

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Author Website:   http://www.dialogin.com

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