Overview

This is the only detailed account of the actual implementation of an electronic medical records system in a large health organisation. Focusing on the importance of organisational culture and leadership it uses qualitative methods to report the experiences of clinicians managers and implementation team members. Non-technical and accessible the book offers highly topical ground-breaking research in an emerging area. It is essential reading for all those involved in implementing information technologies strategies. This includes clinicians managers and policy makers and shapers who need to benefit from past experience. It is also vital for information technology implementation teams as well as health sector information technology suppliers and providers.

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9781857757507

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The authors let physician survey findings and clinicians' constructive criticism speak for themselves. They then add commentary with scholarly detachment. They challenge conventional wisdom with fact-based recommendations based on analysis of convincing data and insightful anecdotes from practitioners...This documentary approach allows readers to sink into the experience and to understand issues more profoundly, beyond the hardware and software challenges. JAMA. 2008;300(13):1594-1595

"""The authors let physician survey findings and clinicians' constructive criticism speak for themselves. They then add commentary with scholarly detachment. They challenge conventional wisdom with fact-based recommendations based on analysis of convincing data and insightful anecdotes from practitioners...This ""documentary"" approach allows readers to sink into the experience and to understand issues more profoundly, beyond the hardware and software challenges."" JAMA. 2008;300(13):1594-1595"

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Tim Scott, Thomas Rundall, Thomas Vogt, John Hsu

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