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OverviewGreat Service, Great Sales reviews how the confidence, mindset and behaviour of hospitality staff directly shapes both the guest experience and the financial performance of any coffee, pub, bar, restaurant or hotel. Great Service Great Sales introduces the proven Magic Programme first designed for Meadowhall's award-winning hospitality and retail teams and then delivered to over 30,000 entry-level employees across Europe. This practical 10-module system builds confidence, communication and commercial awareness - equipping staff to engage guests warmly, handle challenges professionally and contribute directly to the success of the business. Full Product DetailsAuthor: Stephen Logue , Maple PublishersPublisher: Maple Publishers Imprint: Maple Publishers Dimensions: Width: 15.20cm , Height: 1.20cm , Length: 22.90cm Weight: 0.318kg ISBN: 9781835385869ISBN 10: 1835385869 Pages: 172 Publication Date: 08 May 2026 Audience: General/trade , General Format: Paperback Publisher's Status: Active Availability: Available To Order We have confirmation that this item is in stock with the supplier. It will be ordered in for you and dispatched immediately. Table of ContentsReviewsAuthor InformationTab Content 6Author Website:Countries AvailableAll regions |
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