Engaging the Hearts and Minds of All Your Employees: How to Ignite Passionate Performance for Better Business Results

Author:   Lee Colan
Publisher:   McGraw-Hill Education
ISBN:  

9781260116915


Pages:   224
Publication Date:   31 December 2017
Format:   Paperback
Availability:   In stock   Availability explained
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Engaging the Hearts and Minds of All Your Employees: How to Ignite Passionate Performance for Better Business Results


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Overview

The classic leadership guide for inspiring your employees—available in paperback for the first time with a new foreword by Dr.  Marshall Goldsmith Are your people passionate about what they do? Are they on board with your team's real purpose? Do they go the extra mile for your customers? In Engaging the Hearts and Minds of All Your Employees, leadership expert Lee J. Colan reveals the practical steps necessary to inspire and engage your employees. He shows you how to meet their most basic intellectual and emotional needs while assessing your own engagement style. By fully engaging your employees, you'll ignite stellar team performance and customer service. With clear, concise strategies, Colan reveals how to look beyong the employee to the person to you can  fulfill their three: intellectual needs (Achievement, Autonomy, and Mastery) and three emotional needs (Purpose, Intimacy, and Appreciation). You’ll find concrete action steps to: •Identify ways to eliminate barriers to achievement•Define boundaries within which employees have the autonomy to do their jobs•Create a compelling purpose for your team•Focus resources and time to best support your purpose•Answer the Fundamental Four questions that employees are always asking, whether you hear them or not•Create team rituals that help build intimacy, and more This paperback edition features an insightful new foreword by Dr. Marshall Goldsmith, the renowned leadership expert ranked as one of the top ten Most-Influential Business Thinkers in the World. Packed with proven strategies for fully engaging your eam as well as instructive examples from stellar companies including Nordstrom, Southwest Airlines, Toyota, and General Electric, Engaging the Hearts and Minds of All Your Employees is your field guide for conquering your competition…one employee at a time. 

Full Product Details

Author:   Lee Colan
Publisher:   McGraw-Hill Education
Imprint:   McGraw-Hill Education
Dimensions:   Width: 18.80cm , Height: 1.10cm , Length: 21.60cm
Weight:   0.268kg
ISBN:  

9781260116915


ISBN 10:   1260116913
Pages:   224
Publication Date:   31 December 2017
Audience:   General/trade ,  General
Format:   Paperback
Publisher's Status:   Active
Availability:   In stock   Availability explained
We have confirmation that this item is in stock with the supplier. It will be ordered in for you and dispatched immediately.

Table of Contents

Foreword to the Paperback Edition Introduction Part I: Getting Your Head (and Your Heart) around Engagement 1: The Anatomy of Passionate Performance 2: I Quit, but Forgot to Tell You 3: 100 Percent Commitment 4: The Big Payoff Part II: The Intellectual Side: Engaging the Mind 5: The Need for Achievement 6: The Need for Autonomy 7:The Need for Mastery Part III: The Emotional Side: Engaging the Heart 8: The Need for Purpose 9: The Need for Intimacy 10: The Need for Appreciation Part IV: Igniting the Fire 11: Leading the Way with Courage and Humility 12: Against All Odds, Persevere! 13: Carrying the Torch 14: Passing the Torch Appendix A: Passionate Performance Leadership Profile Appendix B: Inspirational Quotes to Help Ignite Passionate Performance Appendix C: Checklist for Engaging Meetings Appendix D: Passionate Performance Killers Appendix E: Leading on Purpose Notes Index About the Author

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Lee J. Colan, Ph.D., is an executive advisor to America's leading companies, engaging presenter of actionable idea and author of 14 leadership books. Learn more at theLgroup.com

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