|
|
|||
|
||||
OverviewThe classic leadership guide for inspiring your employees—available in paperback for the first time with a new foreword by Dr. Marshall Goldsmith Are your people passionate about what they do? Are they on board with your team's real purpose? Do they go the extra mile for your customers? In Engaging the Hearts and Minds of All Your Employees, leadership expert Lee J. Colan reveals the practical steps necessary to inspire and engage your employees. He shows you how to meet their most basic intellectual and emotional needs while assessing your own engagement style. By fully engaging your employees, you'll ignite stellar team performance and customer service. With clear, concise strategies, Colan reveals how to look beyong the employee to the person to you can fulfill their three: intellectual needs (Achievement, Autonomy, and Mastery) and three emotional needs (Purpose, Intimacy, and Appreciation). You’ll find concrete action steps to: •Identify ways to eliminate barriers to achievement•Define boundaries within which employees have the autonomy to do their jobs•Create a compelling purpose for your team•Focus resources and time to best support your purpose•Answer the Fundamental Four questions that employees are always asking, whether you hear them or not•Create team rituals that help build intimacy, and more This paperback edition features an insightful new foreword by Dr. Marshall Goldsmith, the renowned leadership expert ranked as one of the top ten Most-Influential Business Thinkers in the World. Packed with proven strategies for fully engaging your eam as well as instructive examples from stellar companies including Nordstrom, Southwest Airlines, Toyota, and General Electric, Engaging the Hearts and Minds of All Your Employees is your field guide for conquering your competition…one employee at a time. Full Product DetailsAuthor: Lee ColanPublisher: McGraw-Hill Education Imprint: McGraw-Hill Education Dimensions: Width: 18.80cm , Height: 1.10cm , Length: 21.60cm Weight: 0.268kg ISBN: 9781260116915ISBN 10: 1260116913 Pages: 224 Publication Date: 31 December 2017 Audience: General/trade , General Format: Paperback Publisher's Status: Active Availability: In stock We have confirmation that this item is in stock with the supplier. It will be ordered in for you and dispatched immediately. Table of ContentsForeword to the Paperback Edition Introduction Part I: Getting Your Head (and Your Heart) around Engagement 1: The Anatomy of Passionate Performance 2: I Quit, but Forgot to Tell You 3: 100 Percent Commitment 4: The Big Payoff Part II: The Intellectual Side: Engaging the Mind 5: The Need for Achievement 6: The Need for Autonomy 7:The Need for Mastery Part III: The Emotional Side: Engaging the Heart 8: The Need for Purpose 9: The Need for Intimacy 10: The Need for Appreciation Part IV: Igniting the Fire 11: Leading the Way with Courage and Humility 12: Against All Odds, Persevere! 13: Carrying the Torch 14: Passing the Torch Appendix A: Passionate Performance Leadership Profile Appendix B: Inspirational Quotes to Help Ignite Passionate Performance Appendix C: Checklist for Engaging Meetings Appendix D: Passionate Performance Killers Appendix E: Leading on Purpose Notes Index About the AuthorReviewsAuthor InformationLee J. Colan, Ph.D., is an executive advisor to America's leading companies, engaging presenter of actionable idea and author of 14 leadership books. Learn more at theLgroup.com Tab Content 6Author Website:Countries AvailableAll regions |