Overview

Configuration Management: Theory, Practice, and Application details a comprehensive approach to configuration management from a variety of product development perspectives, including embedded and IT. It provides authoritative advice on how to extend products for a variety of markets due to configuration options. The book also describes the importance of configuration management to other parts of the organization. It supplies an overview of configuration management and its process elements to provide readers with a contextual understanding of the theory, practice, and application of CM. Explaining what a configuration item is and what it implies, the book illustrates the interplay of configuration and data management with all enterprise resources during each phase of a product lifecycle. It also demonstrates the interrelationship of CM to functional resources. Shedding light on current practice, the book describes CM baselines, configuration identification, management baseline changes, and acceptance criteria for end products. It also considers testing, inspection and evaluation, related CM standards, and reference data. Coverage includes the product life cycle, the supporting enterprise infrastructure, functional resources, product management, CM elements, data types, and control requirements. Providing a systems perspective of the various elements of configuration and data management, the book explains how they relate to the enterprise and details proven risk management solutions for when things go wrong.

Full Product Details

Author:   Jon M. Quigley ,  Kim L. Robertson
Publisher:   Taylor & Francis Inc
Imprint:   Auerbach Publishers Inc.
ISBN:  

9781482229363

ISBN 10:   1482229366
Pages:   438
Publication Date:   29 April 2015
Audience:   Professional and scholarly ,  Professional & Vocational
Format:   Electronic book text
Publisher's Status:   Active
Availability:   In stock  
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Table of Contents

DEFINE THE BASIS OF TERMS AND THEIR CONTEXT Overview of the Product Life Cycle Questions to Ponder Introduction Phases Development Introduction Growth Maturity Decline After the Decline CM and the Dynamics of Change Survivability Conditions Evolution of the Horseless Carriage Product Market Adaptation Product Performance Adaptation CM and Market Adaptations Mass Customization Performance Adaptations Case Studies Case 1-Product Market Adaptation versus Performance Adaptation Case 2-Share Design Decision Overview of the Supporting Enterprise Infrastructure Questions to Ponder Introduction Information Technology A Brief History of Information and Information Security Stability of Internal Infrastructure Overhead, General and Administrative, and Other Cost Elements Intellectual Property What Is IP? What Drives IP? How It Applies to CM Why Is It Necessary? IP and Legal Documentation (Incarnations or Permutations of the Design) International Traffic in Arms Regulations Counterfeit Products Circa 800 Functional Resources Questions to Ponder Introduction Project Management Project Integration Management Scope Management Time Management Project Communications Management Project Cost Management (Earned Value Management) Project Quality Management Project Risk Management Action Item List Engineering Design and Requirements Simulation and Verification Bills of Materials and Bills of Documentation Production Production Setup Production Test and Verification Finance Legal Contracts Department Supply Chain Management Facilities Property Management Configuration Management and Product Management Questions to Ponder Introduction Marketing Product Price Promotion Place Marketing and Market Research Customer Interface Market Segmentation Increasing the Complexity of the Product Embedded Software Embedded Hardware System Complexity Distributed Product Development Outsourced Coordinated Development A Configuration Item and What It Implies Questions to Ponder Introduction Serialization Traceability Higher Level of Management Controls CM Planning Configuration Identification Change Control Configuration Status Accounting Configuration Audit Metrics Data Definition, Data Types, and Control Requirements Questions to Ponder Introduction Data Definition Knowledge Workers Spend 30% of Each Day Looking for Data with a 50% Success Rate Data, If Found, Contains between 10% and 25% Data Inaccuracies Lack of Data Cross-References and Coordination Inadequate Data Definition Resulting in the Data Being Misinterpreted Inadequate Data Safeguards Multiple Sources of Truth for the Same Data Too Much Data and Not Enough Intelligence A Strict Data Diet 3D Printing Quantum Computing Database Transfers Social Media, Real-Time Video/Images, and Text Messaging CM and Levels of Quality Business Systems Management Level I, Policy Management Level II, Plans Management Level III, Process Management Level IV, Procedures Management Level V, Metadata Management Level VI, Guidelines Management Level I, II, III, and IV Requirements Management and CM Planning Configuration Management Questions to Ponder Introduction Overview of CM History of CM Das V-Modell What Does CM Apply To? CM Process Elements Requirements and CM DEFINE THE INTERRELATIONSHIP OF CM TO FUNCTIONAL RESOURCES Configuration Management Support of Functional Resources Questions to Ponder Introduction CM and Project Management Acceptance DD form-250 Use CM and Project Integration Management CM and Scope Management CM and Time Management CM and Project Communications Management CM and Project Cost Management (Earned Value Management) CM and Project Quality Management CM and Project Risk Management CM and Action Item Lists CM and Engineering CM and Production CM and Finance CM and Legal CM and Contracts Department CM and Supply Chain Management CM and Facilities CM and Property Management Time-Phased CM Activities At Award Critical Noncontract-Related Activities Hardware Quality Instruction and Software Quality Instruction The Program Data Repository Basics The First 90 Days and Beyond The 90/90 Rule CM Interfaces Program Do's and Don'ts The Many Faces of CM The Property Management Interface DD-1149, Requisition and Invoice/Shipping Document Shippers and DIL Deliveries Certificates of Conformance Summary DEFINING CURRENT PRACTICE Configuration Management Baselines Questions to Ponder Introduction There Are Many Baselines Functional Allocated Developmental Triggers for Moving from One Baseline to the Next CM Implications of a Product Baseline Baselines and Configuration Identification Phase-Based Item Re-Identification Validation and Verification in Nongovernmental Sales Product Acceptance Configuration Control Questions to Ponder Management of a Configuration CM Is a Management Tool The CM Tower of Babel Use Drives the CM Planning and Management Systems Design Six Sigma Multiple Build End Item and a Product Baseline One-Off End Items Management of Change Engineering Change Request Engineering Change Orders Configuration Verification Functional Aspect Aids to Functional Aspect Verification Systems (Product) Verification Live Fire Exercise Analysis, Inspection, Test, and Demonstration Master Plan Requirements and Closure Configuration Audit In-Process Audits Formal Audits Material Receipt and Inspection Goods Production Material Process Material Customer-Furnished Material WHEN THINGS GO WRONG When Things Go Wrong! Areas of Configuration Management Risk Hardware and Software Integration Commercial Titan-Intelsat 603 Bocmoc-3M-QuickBird 1 Items Delivered of Unknown Configuration Ineffective ICWGs Missile-X Interfaces Mars Climate Orbiter Milestone Slips because Metrics Were Not Used to Determine Where a Project Was Throwing Decisions over the Fence Company-Level Procedural Approval Holds Up Multiple Programs Inordinate Change Processing Duration and Number of Changes Low Temperature Microgravity Physics Facility Lack of Change Implementation after Approval Apollo 13 Oxygen Tanks Lack of Control of Item Identification General Motors Corporation Switch Recall Undocumented Changes or Part Substitution in Final Product Solar Maximum Mission 1978 BMW 320i w/Four Speed Getrag Gearbox Pilot Shaft Bearing Drop-In Replacement Sometimes Not So Lack of Proper Configuration Control Board Stakeholder Review Harness Support Bracket Redesign w/o Harness Team Input Small ICBM Internal Shelf Design Informal Change Management Open Loop and Stove Pipe Changes High Rate of Scrap and Repair Untested Item Substitution Maintaining Software and Its Associated Design Documentation Source Code and Compile Merge Failure Lack of Baseline Control Subassembly of Switch Insufficient Development Baseline Definitions Lack of a CM-Managed Functional and Allocated Baseline Design Baseline Updated from Wrong Revision Inadequate Training of Those Performing CM Functions What Is the Point of Processing an Engineering Order Where Is That Written Down? No Records to Combat Environmental Violation Allegations Quotations TIEMPO, RELATED CM STANDARDS, AND REFERENCE DATA Test, Inspection, and Evaluation Master Plan Organized Philosophy of the Master Plan Benefits of the Master Plan An Overview of One Approach System Definition Test (Verification) Reliability Testing So, When Do We Start Testing? Types of Tests during Development Inspections Evaluation (Validation) Inspection Caveats Product Development Phases Conclusion Appendix: Related Configuration Management Standards Acronyms Bibliography Index

Reviews

Just finished reading Configuration Management: Theory, Practice and Application, and I must say this is the most comprehensive document I have ever read on the subject. It addresses theory, practice, and application (and reality), with many real-world examples of what happens when the principles of product/configuration management are not followed! My compliments, this is an excellent piece of work. -Bill Dawson, SVP Product Management, Volvo Group ... the definitive guide to configuration management. No configuration manager should be caught without a copy of this book. ... explores not only the technical aspects of the field, but the practical applications of configuration management in a wide variety of industries not just the technology field. ... This is a must-read and a worthy addition to the canon of configuration management books that already exist. -Joe Townsend, Configuration Manager, Indiana Public Retirement System Overall, the book captures the essence and significance of configuration management. It provides the framework, tools, and practices that will enable any enterprise to successfully create and manage a framework for CM in a mass customization world. ... A much-needed book and discussion at a critical time in the age of mass customization! The book definitely addresses a subject need in an area which is critical to businesses but is much under the radar in many enterprises, in terms of formal implementation and significance on a daily basis. This is a topic that needs to be emphasized in organizations along with stage gate development, product numbering structures, PLCM strategy efforts, IT framework, and supply chain integration. The authors have done a nice job in emphasizing CM frameworks and integration methods in a value stream of a business. -Sundar Ananthasivan, Director of Global Engineering and Product Development-Couplings, Rexnord LLC ... fantastic reading ... Finally a universal CM guidance which explains, by using practical examples, why configuration management is not only beneficial to the government area but adds tangible value across all market segments. -Dirk Wessel, Chief CM Section, NATO Communications and Information Agency Bravo! Finally someone has taken the time to write an overall CM guide book in layman terms, too many times as CM professionals we forget the ones who are just learning the CM disciplines. Unfortunately by neglecting this group of practitioners, numerous unfamiliar CM practices have appeared. This book clarifies the individual elements of CM and demonstrates how they are interconnected with all other functional groups by using analogies in a brilliant cohesive structure. -Fay McGuigon, LCS, MCM, MP, Configuration Manager Great book, lots of information, easy read, and applicable ... about time for this book. Many of the concepts apply to the everyday world and not just the corporate or government worlds. -Steve Nissen, Software Quality Assurance, Ball Aerospace & Technologies Corporation A comprehensive look at configuration management and its theories. Well written and laid out to make it understandable, even to inexperienced CM practitioners. A recommended read. -Sunil Mavadia, CM Department Manager, Digital Globe, LLC This books takes a broader view on CM than other books on CM. It shows that CM is in much more places than expected. -Dick Terleth, Senior Consultant, ADSE

Author Information

Jon Quigley has worked in a variety of capacities within new product development organizations, including embedded product development engineer, product engineer, test engineer, electrical and electronic systems engineering manager, electrical and electronic verification and test manager, and electrical and electronic process manager. Jon is on Western Carolina University's Master of Project Management Advisory Board and Forsyth Technical Community College's Advisory Committee for the Project Management Program. Additionally, he has taught project management at technical schools, Seattle City University, and a number of businesses. He is also an expert at IT Metrics and Productivity Institute (www.itmpi.org), where he has webinars on a variety of topics. Kim Robertson started his first company at the age of 18 and has extensive experience in all aspects of business and aerospace, spanning 40 years. He is the author of over 100 discipline-specific training packages, 3 fiction books, and articles for CM Trends and various other trade publications from industrial arts to configuration management and contract management. His interests in education and training development started in his teens. He is a National Defense Industrial Association-certified configuration manager with degrees from Westminster College in mathematics and physical sciences and a master's degree from the University of Phoenix in organizational management, with a subspecialty of government contracts. His work experience includes wildlife art, photography, electrical circuit design, manufacturing, learning systems design, systems engineering, configuration management, contracts administration, policy and review, intellectual property, corporate audit, corporate finance, supply chain management, marketing, and public speaking. Kim is an associate of Value Transformations LLC.

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