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OverviewService provider organizations have experienced the high costs and disruptions caused by customer churn, since users usually go with better service deals from competitive providers. Packaging multiple services onto a single customer-friendly bundle has actually led to positive results, including customer loyalty to service packages and a highly reduced churn rate. In addition, networks can deliver more efficient converging services, thus yielding a double win for providers as customer retention is increased and operating costs are better managed. Beyond the Quadruple Play: Networking, Convergence, and Customer Delivery will cover all topics related to strategies and experiences on quad-play service design and delivery. Full Product DetailsAuthor: International Engineering ConsortiumPublisher: International Engineering Consortium Imprint: International Engineering Consortium ISBN: 9781931695640ISBN 10: 1931695644 Pages: 400 Publication Date: 30 September 2010 Audience: College/higher education , Postgraduate, Research & Scholarly Format: Mixed media product Publisher's Status: Active Availability: Temporarily unavailable The supplier advises that this item is temporarily unavailable. It will be ordered for you and placed on backorder. Once it does come back in stock, we will ship it out to you. Table of ContentsReviewsAuthor InformationTab Content 6Author Website:Countries AvailableAll regions |