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OverviewA handbook on the art of selling. Based on the principles of facilitative selling, it shows the reader how to question their customers, understand their needs and help them to make the right buying decisions. Full Product DetailsAuthor: Rob YeungPublisher: Little, Brown Book Group Imprint: How To Books Ltd Dimensions: Width: 12.70cm , Height: 0.90cm , Length: 17.40cm Weight: 0.100kg ISBN: 9781857037104ISBN 10: 1857037103 Pages: 96 Publication Date: 01 May 2001 Audience: Professional and scholarly , Professional & Vocational Format: Paperback Publisher's Status: Active Availability: In Print This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us. Table of Contents1. Getting started 2. Learning the key skills 3. Making a good impression 4. Presenting your services 5. Negotiating to the sale 6. Maintaining long-term relationshipsReviews'Very readable and well structured... In my opinion, this publication has two outstanding features. 1) It can be read in about an hour if you put your mind to it. 2) It costs a mere ?5.' Training Journal. Author InformationDr Rob Yeung is a business psychologist who has worked with many international organisations. He provides senior clients with advice and consulting on issues including management development, leadership, and change management. He is a regular writer on management topics for the national press including Sunday Business and Financial Times and also contributes to national and international media programmes such as CNN and London Today. His other books for Essentials include Coaching People and Leading Teams. Tab Content 6Author Website:Countries AvailableAll regions |